Buckle That Seat Belt!

Image courtesy of Aeroflot

You just sat down in your seat on the plane. As you get settled, you squirm a bit to get comfy, get out your book, or electronic device and you are good to go. Oh wait, here's the announcement from the deck, "Please fasten your seat belts." The flight attendants come through the cabin and do that little spot check with their eyes and catch a few offenders. Begrudgingly, they buckle up.

Finally the captain turns off the seat belt notice and you feel free, well as free as you can in the plane. You grab your book or device, put headphones on and wonder when your beverage will arrive. Meanwhile, the cabin crew advises you keep your belt fastened while you are sitting in the event of sudden turbulence.  'Forget about it' you think to yourself. 'I don't need no stinkin' seat belt.  What's going to happen?'

This week, passengers on an Aeroflot flight from Moscow bound to Thailand learned the important lesson of sudden turbulence. The flight departed Moscow filled with passengers ready to enjoy some holiday time in Thailand. The flight was smooth and captain made no announcements about turbulent weather ahead. Unfortunately, just as we don't expect to be in a car accident, we don't expect a bumpy ride in the sky. Before you know it, and sometimes before the pilot knows it, the aircraft comes into an air pocket or sudden turbulence. By the time it happens, it's too late to buckle up.

The moment you are jostled out of your seat, you become not only a liability to yourself, but also to others on the flight. As you are thrown around, your body will come into contact with your seatmates around you. Even if they are safely buckled in, you have the propensity to become a fly object. When you land, chances are you will fall on another passenger injuring them as well.

Image courtesy of passenger on Aeroflot/CNN

According to reports the turbulence only lasted about 10 seconds, but was severe enough to eject passengers from their seats. On this particular flight, 27 injuries were reported. They in ranged from bumps and bruises to fractured limbs. One passenger reported 'it was like being in a washing machine.' Another passenger took a photo of blood on the overhead compartment where a passenger's head came into contact. Not a great way to being your vacation.

Perhaps on your next flight if you are not in the habit of securing your seat belt this will change your mind. If you don't think anything can happen to you, please be considerate of your fellow passengers.

REAL ID and US Domestic Travel

As you may have heard, beginning 2018, the airlines and TSA will enforce the act set forth regarding REAL ID for domestic travel. Until recently, only a few states are compliant with the REAL ID act, but more are joining the crowd.

What is the REAL ID ACT? This act was passed by Congress in 2005 by the recommendation of the 9/11 Commission. The act seeks to streamline the aspects of proper state issued identification such as driver’s licenses and non-driver license Federal ID. Until this time, there hasn't been any uniform template for identification across the US or her territories. Now Federal agencies have at the very least, minimum standards which must appear on a driver's license or other identification. If these minimum requirements are not met, Federal government agencies may not accept personal IDs. 

Though the Federal government has announced this will be firm by January 22, 2018, they realize not all states will be compliant. If your ID is not compliant, your state must be granted a compliance extension by the Federal government. All IDs will need to be compliant by October 2020. 

So, what does this have to do with my travel? Up until now for domestic travel all you needed was a picture ID with your name, birth date, valid expiration date, and gender contained in a tamper resistant frame. Not rocket science. However, the one link all of the IDs must have for REAL ID compliance is proof of US citizenship or residency. Several states are still lacking this requirement for new or renewed ID. Currently the states and US territories which are non-compliant include: 

• Maine
• Missouri 
• Minnesota
• Montana 

 The following states have limited extended compliance only until June 2017:

• Alaska 
• Kentucky 
• Oklahoma 
• Oregon
• S. Carolina 
• Pennsylvania
• Virginia 
• Washington (State)

Other states and territories with extensions through October 2017 include: 

• American Samoa
• California
• Guam
• Idaho
• Illinois
• Louisiana
• Massachusetts
• Michigan
• N. Marianas
• New Hampshire
• New Jersey
• New York
• N. Carolina
• N. Dakota
• Puerto Rico
• Rhode Island
• Texas
• Virgin Islands

Residents in those states will need to have a more secure identification. These passengers can use a US Passport or NEXUS pass, permanent resident card (formerly known as a green card), military ID or Global Entry pass. If you live in a compliant state, but don't have a driver's license, you may also use one of the mentioned compliant IDs. 

While these issues are being worked out in your state, be prepared for longer lines as security will become slower as travelers are weeded out of line for improper ID. In the long run, it will be up to you to prove your status and have proper ID. If you are one of the many states not in compliance, I highly recommend you register for a passport. It is one of the most perfect forms of ID and lasts 10 years for travelers over 16 years old.

Residents in those states will need to have a more secure identification. These passengers can use a US Passport or NEXUS pass, permanent resident card (formerly known as a green card), military ID or Global Entry pass. If you live in a compliant state, but don't have a driver's license, you may also use one of the mentioned compliant IDs. 

While these issues are being worked out in your state, be prepared for longer lines as security will become slower as travelers are weeded out of line for improper ID. In the long run, it will be up to you to prove your status and have proper ID. If you are one of the many states not in compliance, I highly recommend you register for a passport. It is one of the most perfect forms of ID and lasts 10 years for travelers over 16 years old. 

You can check for your state’s update at: https://www.dhs.gov/current-status-states-territories

What Did They Ask Their Travel Consultant?

In my 20 plus years as a travel consultant I've been asked some pretty amazing questions. Most questions are great questions and show real concern by my clients. In the age of technology most of my clients or prospective clients have done some research prior to speaking with me. 

ASTA, American Society of Travel Agents put together a list of some of the craziest questions posed to travel consultants over the years. Will you be insulted when you read this list? I surely hope not! My goal is to give you a bit of a chuckle and glimpse of your fellow travelers. 

Many thanks to ASTA for their support of travel agencies and agents worldwide.

In celebrating National Plan for Vacation Day, the American Society of Travel Agents (ASTA) is shining a spotlight on the work dedicated professional travel agents do by releasing “22 Bizarre Requests Made to Travel Agents”. These are real requests made by real travelers and sourced by our ASTA agent membership. 

“Consumers have a wealth of information available to them via the Internet. ASTA travel agents help consumers make sense of the innumerable internet 'deals', and know which local suppliers are worthy of trust.” said Zane Kerby, ASTA President & CEO. “This list is proof that some consumers need a little extra help when they plan vacations, and that's where we come in.” he said.

“There are 658 million unused vacation days left on the table every year by American workers. When they finally do take a vacation, most of us don't have time for a do-over. Put that planning in the hands of a professional. You’ll be glad you did,” said Kerby.

The following are 22 Bizarre Requests made of an ASTA professional travel agent, in no particular order:

1. Can I fish off of the cruise ship?
2. Do they speak English in Britain?
3. Can I bring a 12 pack of Tab on the plane? (Agent responds: First of all, where did you find Tab? And no you can’t bring it on the plane).
4. Are there toll roads on the way to Hawaii?
5. Can you make sure I don’t get a window seat on the plane because I just had my hair done?

6. Can you set it up so that the whales jump in the background at the same time I’m proposing to my girlfriend?
7. I was looking online at the picture of our room. I hate the curtains. I don’t think I’ll be able to sleep in that room with those curtains. Can you cancel the whole trip?

8. Don’t tell my fiancé this is where I took my first wife for our honeymoon.

9. I’d love a train trip to Africa…No, I mean I want a train trip from New York to Cape Town.
10. Guest in the aft of the ship… “Which elevator takes you to the front of the ship?”
11. I had a grandmother and granddaughter who wanted to visit China. When informed that they needed visas, the grandmother responded, "No we don’t.  I went to China with my church group last year and I was able to use my American Express card all over the country."
12. Can you please book the honeymoon suite for us and another couple?
13. I want to take a cruise to Las Vegas.
14. Does the crew actually sleep onboard the cruise ship?
15. Can we drive our rental car in Hawaii out of state? We want to go to Alaska. After all, they are the 49th and 50th states on the map… so there must be a bridge, right?
16. I would like to go somewhere where there are NOT a lot of men.
17. I’d like to get married in the Caribbean on an island where the marriage is not legal in the U.S.
18. Will there be shadows on my face at 4 p.m. when the pictures are taken?

19. Will you watch my pet while I’m away?
20. How can I get to Europe without going by air or sea?
21. I’d like to visit Scotland and Denmark on the same trip. (Agent then tells client he does not have time in his schedule to travel the distance). But they’re only an inch apart on the map!
22. Can you ask the airline to block the seat next to me so I can stretch out?

ASTA (American Society of Travel Agents) members represent 80 percent of all travel sold in the United States through the travel agency distribution channel. Together with hundreds of internationally based members, it is the leading global advocate for travel agents, the travel industry and the traveling public. ASTA’s history of travel industry advocacy traces back to its founding in 1931 when it launched with the mission to facilitate the business of selling travel through effective representation, shared knowledge and the enhancement of professionalism. For more information, visit ASTA.org.

Basic Economy Airfare For 2017 - What You Need To Know Before Booking Your Flight

 

The major airlines will change their reservation choices with a new option, Basic Economy fare class beginning 2017. American, Delta and United announced their new programs as an effort to be more competitive with low cost airlines such as Spirit, JetBlue and Frontier.

On the outset it looks great, but there will be even more hidden or choice pay-to-fly options associated with these fares. Even now, while reserving flights, I am finding less and less no charge seating options. The free options are showing up in back half of the aircraft with middle row seats. For window and aisle seats, your options are few and toward the last rows of the plane.

Each of the major airlines will have slightly different rules for their new fare class, so you need to be an educated consumer before you are wooed with what appears to be a bargain price flight. Cheap can become very costly.

The three major carriers share some similar rules and restrictions. Most notably, you will not be able to choose your seat prior to your flight. Your seat will be assigned to you at check-in. So, if you are traveling with family or friends, do not count on sitting together. These fares are non-refundable, non-cancelable, non-changeable. This means either use it or lose it. With traditional fares, if you need to cancel your flight, you can use your ticket within a year of purchase if you chose to pay the change fee plus any difference in fare. Also, you cannot make a same day reservation or standby reservation. Also, these fares will be very restricted. There will be a finite number of seats on each flight available.

Rules for United's Basic Economy will restrict passengers from bringing carry on luggage aboard. Anything personal item brought on board must fit under your seat.  Your other luggage must be checked-in with the prevailing fee. If you look to accrue frequent flier mileage to achieve a higher status, your points with this ticket will not help you either.

On Delta, you will be able to use overhead bins for your carry-on luggage. However, since Basic Economy passengers will be boarding last, this may be a difficult task. If there is no room in the bins, you may have to check your carry on at an additional cost.

Suffice to say, take a very close look at the fares you choose for your flights. The difference between the basic economy fare and economy or economy plus fare may be just a few extra dollars and worth the investment for your next flight. Carefully calculate the luggage and personal carry on items you generally take when you travel. Consider the fact you may be in that tight middle seat for your 5 hour flight or in the very last row closest to the lavatory.

Facts About The Zika Virus

Many travelers are concerned about the the Zika or Chikungunya virus which is spread by mosquitos in Latin American counties, Mexico and some Caribbean destinations. At this point, only pregnant women have been advised to take precautions with travel to these countries.

What is important to know is not all Caribbean Islands are included. The CDC has compiled a list of destination where Zika virus is present or may be present.

                                                      Photo: LatinosHealth.com

When traveling to areas with high humidity, mangroves and rainforests it is always prudent to take insect repellent along. One of the most highly regarded is Deet. Even if you don't think you have seen insects, use the repellent before going out and take it with you to reapply as suggested by the manufacturer.

Others who suffer from other maladies such as immune deficiencies may also want to check with their health care professional. The symptoms from the virus are much like any other virus causing fatigue and in some cases joint pain. Bed rest and fluids are recommended if you believe you contracted the virus.

Please review the information from the CDC for more facts: CDC Zika Virus Information

Airports and Airlines, All Not Created Equally

When traveling from destination to destination, not all airport and airline rules are the same. Do you know the rules when you travel? 

In the US the security at the departure check-in is relatively non-existent, I am sorry to say. Some airports have returned to offering curbside check-in for domestic flights. If you are unable to shlep your luggage inside on your own, it is a great service. However, be prepared to pay yet another fee, $5.00-$10.00 per bag, plus the tip. If you are traveling internationally, this service is usually unavailable.

Outside of the US, many destinations have security as you enter the airport. One of those countries is Israel. As you enter, before getting to the check-in point you are greeted by trained security who will ask you a series of questions. Yes, you are being profiled, but who cares? You and your fellow passengers are traveling safely. Your passport will be given a sticker so agents know you have been interviewed and your luggage will be scanned immediately. Then off to check-in.

Once you get to the security checkpoint, watch for the signs. In the US, if you are TSA cleared, then you don't need to perform a striptease or take your laptop out of the case. However, some airports within the US will differ when it comes to procedures if you are not TSA cleared. Some will require shoes, jackets and other clothing which might interfere with your scan to be removed. Your laptop may need to be removed as well. You might want to be prepared before getting to the security point and not be the person fumbling forever getting their items off and onto the scan belt.

Not sure if you are TSA cleared? Look at your boarding pass. If you see the TSA logo on the top left near your name, you have been TSA Pre-Checked.

 If you need more information about TSA Pre-Check, please visit: TSA PreCheck

After clearing the security hurdles, there is a feeling of victory! Last minute shopping for the gift you forgot can be yours before boarding your flight, finally. Ah, but, don't become jubilant just yet. Depending on the destination there might just be another check point for security prior to boarding. If you have purchased bottled beverages or other items that do not meet the departure rule, they will be confiscated at that time. Check with the departure procedures before you make a purchase. If your new item is confiscated, you will not have time to return it and get your money back.

Upon entry to a foreign destination, please be sure to follow customs rules. Most destinations, including the US strictly forbid the use of cell phones and cameras. In the US and other destinations, if caught using your cell phone or taking photos of a secured area such as customs, your device can be confiscated. You may be asked to step out of line and brought to an interview room. Some countries also have a hefty fine for breaking the security rules. Certainly not worth chatting with a friend on the phone while in line. Wait a few more minutes until you have cleared.    

Global Entry can be useful to clear your return to the US. Many airports which accept international flights have kiosks to circumvent the long custom's lines. If you don't fly internationally often, the application process and $100.00 fee many not be a value. For more information about Global Entry, visit: Global Entry

Policies for both checked baggage and carry-on vary depending upon the airline carrier. At times, the most confusing is the carry-on rule. It's not always size that counts. The diameter or material of the luggage may or may not be acceptable. Some airlines charge extra for carry-on if you don't disclose or pre-pay during your 24 hour pre-check online. Some will discount the carry-on if you pre-pay. Your checked baggage rules also vary from domestic and international destinations. For all baggage policies, check the website for your airline.

Photo: American Airlines

One more decision when performing your online check-in is the boarding group. Should you pay for priority grouping? There are few times I would recommend paying that upcharge. If you are boarding an airline with no seating assignments, then consider the charge to avoid sitting lavatory row. Most airlines call for people needing assistance or traveling with small children to board first, so if you fall into that category you are covered.

Meals onboard for US carriers within the North America are now for purchase only. On a recent flight I missed my bag of pretzels. I mean, really, US carriers, you charged for everything, and not even a tiny bag of pretzels with my beverage? Now you are hungry and want to purchase a boxed meal or snack. Be prepared to pay either cash or credit card. Again, the airlines differ with their collection policy for onboard purchases. Some shorter flights do not offer any meals on board for purchase, so be sure to carry a snack with you if necessary.

Sometimes the worst part of travel is just getting to the destination. If you are prepared properly for your flight the experience can be more enjoyable. Hopefully the tips in this blog edition will make your next travel experience better.

Come Along To Germany With CBS Radio and Me!

I have been chosen once again to join CBS Radio, WPHT 1210 on tour. This time, with host Chris Stigall to for a journey to Germany. Our tour will include some of the most infamous sights of the country. 

We will be visiting romantic castles, tasting wine and beer, and taking a look at some of the most important parts of history from World War II. 

You are invited to join us! Space is limited, so please call soon, 800-501-8519 and ask for me, Adrienne, The Travel Specialist!

The End Of An Era; Bon Voyage US Airways

It is an end of an era with US Airways' last flight scheduled today. Flight 1939 from San Francisco to Philadelphia, a red-eye, will signal the end of the line. Saturday morning, all the US Airlines check-in booths and gates will go dark slowly switching to American Airlines signage. You might still get an occasional glimpse of a US Airways tail on a plane, but most have already been repainted.

With this merger, the number of flights we used to enjoy have been drastically cut. Some routes which had multiple nonstop choices now might only have one or two. Of course the fares have been impacted as well. Other than having more choice of flights and nonstop routes, the airlines, now having less competition are able to set rates and ancillary costs at will.

At this point, many travelers have noticed the new cost of flying with less freedom of choice. Seats are harder to come by if you don't want to pay an additional cost for that coveted aisle or window. Add to that, luggage fees and less complimentary services inflight. Now we resort to either buying packaged boxed of meals and snacks on domestic flights or bring our own, like brown-bagging it to school.

My heart goes out to the crew members and ground staff of US Airways. Thank you for your service and safe flights over the years. For many, this is the end of the line for them as well.

To see some of the changes over the years, watch the attached video, courtesy of CNN and the Golden Age of flying.

Golden Age of Flying

Imagine Israel; Beyond Belief

When you think of Israel, what are the first images that pop into your mind? Most people asked will think about religion, history and archeology. Have you ever thought about nature, repelling down ancient hills, or sleeping under the stars in the desert?

Imagine landing in an ultra modern airport in one of the world’s most ancient lands. No need to fill out awkward custom papers to enter. Just hand your passport to the Custom’s agent, collect your luggage and let the fun begin. No matter where you begin, Israel is an eye-opening experience for all of the senses.

Tel Aviv is described by some of New York City on the beach. It is a modern, vibrant, cosmopolitan city with beautiful stretches of the Mediterranean beaches and marinas dotting the coast. In Tel Aviv, discover art galleries, shopping boutiques, craft bazaars and more. Then rest on the beach because the famous night life awaits you. Along the same coast, ancient cities of Caesaria and Acco will whisper stories of the past in your ears.

Jerusalem, the ‘City of Gold’, offers the most iconic of sights including the Old City where Judaism, Christianity and Islam meet. A walk through the Old City pulls you towards ancient fortresses, shopping bazaars, blending rich cultures and heritages. As you step out of the Old City from Jaffa Gate, you can pass through the modern Mamilla Mall and enter the New City of Jerusalem. There you find fine cuisines from all over the world, delicious street food and one of the oldest open markets, Machane Yehuda. Further into the city, one of the foremost art museums, The Israel Museum and Yad Vashem, memorial to the Holocaust round out your visit.

Traveling toward the desert, your eyes will meet lush date palm trees springing up from the oases. En Gedi, a nature preserve, offers a glimpse of nature and indigenous animals. Continuing on with the Dead Sea at your side discover Qumran and Masada. You might even want to refresh by floating on the Dead Sea. As you get closer to the desert, ATVs and camels are waiting to take you to Bedouin tents for your overnight experience and star gazing. In the morning rappel the ancient mountain sides then continue on the ancient paths through Timna and into Eilat, the diving capital of the Red Sea.

In the north, travel the green paths and hills of the Galilee and Golan. Ride mountain bikes through nature reserves or kayak the Jordan River. After your day of active travel, relax the next day with some leisurely sightseeing and visit one of Israel’s 227 wineries. You can also try a farm to table experience with one of the many local farmers or kibbutzism.

Israel offers so much to see and do. It is the perfect destination to visit for every age. If you have already visited, then it might be time to come back!

For more information about visiting Israel and planning your trip, call Tikva Tours; 877-499-2005 or visit their website: www.tikvatours.com

Travel For A Purpose - Voluntourism

Often times when traveling, the first things considered are rest, relaxation or discovery of a new destination. Travelers inquire about the best accommodations, places to see, activities and where to eat. An important part of travel most often missed is the people of the area and their culture.

One of the best ways to discover a new destination is through their people. Meeting the residents of the area, asking about their lives and their family history can offer a traveler the most intimate details about the area, way of life and culture. So many times were are busy with a tour guide’s information or relaxing by the beach, rarely do we leave the comfort of the scheduled vacation to truly discover the environment.

I was reminded of this earlier this week while attending a seminar for one of my resort partners, Sandals and Beaches. During the seminars were are given updates on new resorts, renovations and future planning as well as news about the islands on which the resort are located. On this evening, another element was added, one which is usually overlooked by travel consultants and travelers alike; voluntourism. I can think of few ways better to interact with people living in the destination visited.

Voluntourism can be planned many ways prior to leaving for your vacation. Most destinations have plans available. Your travel consultant can inquire for you. This becomes a very personal way for you to help those less fortunate and bond with the country you are visiting.

In the case of Sandals and Beaches, Caribbean born CEO Gordon ‘Butch’ Stewart and his family created the Sandals Foundation (a 501C registered charity). The Stewart family holds to the ethic that all employees of the company are family. Most of the ‘extended’ family is Caribbean born and the Sandals Foundation became arm to help these extended family members and their communities prosper and grow through better education, medical services and much more. When travel consultants are invited to inspect the resorts, they are asked to bring donations such as school supplies that can be distributed to the area schools children. Information is also shared about all of the volunteer programs in which guests and groups can engage in while visiting their resorts.

As a travel professional, I feel very lucky to travel the world and interact with the members of the communities I visit. Sharing my good fortune elevates that emotion and commitment to others in the world. When speaking with my travelers I, like many of my colleagues, am guilty of not recommending at least a half of a day to visit the communities, in which they are traveling, not as a tourist, but as a volunteer. What better way to get to know the true culture of a country? If they are unable to visit, then the gift of school supplies or other items on the charity list are welcome. They can be dropped at the front desk of their resort.

Groups are always encouraged to take part of this experience. Professionals from medical and educational organizations are always in need. Donations of supplies as well as hands on assistance are very welcomed. Recently the daughter of a close friend who is a pediatric/neonatal nurse traveled for one week to South America. She and her colleagues visited in 2 different clinics during their stay. For her, it was an eye-opening experience. Her love for those she helped and those she met as part of her team have created an indelible memory. She told me she is ready to do it again!

For more information about the Sandals Foundation and how you can help, please contact me. Make your travel more meaningful.

#voluntourism #meaningfultravel #travel #culturaltravel #adventuretravel #luxurytravel 

For All Of The Cecils

In the past few days terrible images of a beloved lion from Zimbabwe named Cecil have been making worldwide headlines. Cecil, who was part of a research project for Oxford University and wore a tracking collar, was somehow found outside his normal protected area within the national park.

The gory details of his killing by American dentist, James Walter Palmer and others in his hunting party were revealed earlier this week while the actual death of Cecil occurred July 6th. Cecil was 13 years old and left behind his pride and cubs as well as the humans who cared for him dearly.

The cost of the thrill for the kill was about $55,000.00. Dr. Palmer’s cowardly actions along with the safari leader included luring Cecil out of his protected area, shooting him with a crossbow and then after he suffered, shot with a high powered rifle. The reason Cecil was killed? It wasn’t for protection, food or due to illness. It was  merely for the ‘trophy.’ Cecil was beheaded and skinned without reason just so the dear dentist could have the bragging rights of killing an animal in the wild which posed no threat to him.

Trophy hunting is not necessarily something new. Teddy Roosevelt was an avid hunter. It is said he and his son killed 512 animals while on safaris during the early 1900’s. In 2012 Donald Trumps’ sons, Eric and Donald Trump, Jr. were photographed during a hunting safari. Trump Jr. took to Twitter to brag about killing a leopard like a spoiled child touting a new toy.

Not long ago, Ian Gibson another American hunter with a long line of kills actually became the hunted. In mid- April, Mr. Gibson was guiding a hunting group as they stalked elephants. This time, the elephant, a large male, took Mr. Gibson to task. As the ‘mighty’ hunter raised his rifle, the bull charged him and violently gored him with his massive tusks.

Other hunting events have made the news, but the item quietly disappears. This one, however, might not leave our memories so quickly. Rarely do we hear about a safari killing involving an animal with a name. Cecil had an identity, he had following, he was famous in Zimbabwe, he was loved.

Hunting animals happens worldwide, not just in South Africa. Knowing animals are hunted just for the fun and trophy is extremely disheartening. Some animals are hunted for body parts used for furniture, decoration, aphrodisiacs and ‘natural health’ aides. The animals are not killed for food and once the desired parts are taken, the carcasses are discarded like garbage.

These treasured animals are part of our world and some are now close to extinction. I can think of so many lovely travel opportunities that can be purchased for $50,000.00. The thrill of the kill is not one. About 6 months ago I spoke with a prospective client from the Utah area. She told me their family, as well as another family, wanted to travel to South Africa for a safari journey. We discussed the budget which for both families would have exceeded $50,000.00 and I silently smiled. Before the conversation ended she added one more request. As I heard her request my heart broke and my stomach began to roll. The final request, permits for their rifles. It took a minute to compose my thoughts and take a deep breath. I explained to her that I could not help with her travel and could not support her version of safari or travel. Assisting this family with their travel would make me complicit in the murder of innocent animals in their own habitat all for the glory of a trophy. No amount of money could compel me to be part of such an ugly sport.

I had the opportunity to visit South Africa as part of a US Travel Delegation. The beauty of the country and learning about the culture first hand was a wonderful experience. For me as well as most of my companions, going out in the jeeps for several safari drives in one of the national parks was the ultimate of experiences. Viewing my first male lion in the dark of night was an indescribable. It took a while before I could steady my hands to shoot, not with a rifle, but with a camera. My lion was as majestic as could be and let out a roar which shook the park. Instinct let him know we were there to just say hello and appreciate his beauty. For the next few days, I marveled at seeing these elegant creatures of the bush, in their natural habitat, while respecting their home, and their boundaries. These are images so etched in my mind, I will never forget them and hope to have another safari opportunity along with my camera.

It is my prayer that Cecil’s death will not be in vain. Hopefully his unwarranted death will serve to change the laws in Zimbabwe and other destinations where hunters’ willfully kill for the thrill.

Overwater Bungalows In Riviera Maya, Mexico

So you thought to have the ultimate bungalow experience you had to travel to Bora Bora. Overwater bungalows are now featured at Secrets Silversands Resort in Riviera Maya, Mexico.

These private bungalows feature private plunge pools, stairs to your pool canal, preferred amenities and more. How perfect for a romantic getaway set in an all-inclusive, all-adult resort! 

For more information, please call Adrienne, The Travel Specialist, 800-501-8519, ext 65!

Bon Voyage, Safe Sailing

The recent news about illness regarding the Royal Caribbean Explorer of the Seas and Princess' Caribbean Princess has raised questions with some travelers. The main question seems to be, 'is cruising safe?' The answer in short is yes!

First, consider the population of passengers and crew onboard.  Some of the larger ship populations are the size of small cities, in some cases, larger than some towns. Unlike being at home after a day at the mall or at a major event, this population is in constant close contact with one and another. Virus, cold and flu germs are unknowingly being carried into public spaces, especially during the winter. No matter how clean your home, workplace or school, someone in the family is bound to pick up a bug and bring it home. A cruise ship, airline or vacation resort is no different. 

So many times when one flies long distances, 3 days later that crummy cold feeling arises. We tend to over look that and chalk it up to jet lag. Likewise when traveling to a foreign destination getting a stomach bug is blamed as food poisoning, but may well be a virus contracted before or during travel. 

Since the first outbreaks of what was once named the Norwalk Virus around  2002, new cleaning protocols have prevented entire ships from becoming ill. Also the outbreaks of Norovirus have greatly lessened. According to the CDC, since cruise ships adopted the Vessel Sanitation Program, shipboard illnesses have waned. This program calls for ships to be inspected at least twice yearly and they can also be inspected without prior notice. If they do not pass inspection they have between four to six weeks to meet the standards. 

I spoke recently with one of my clients who cruised on a ship when a virus was detected. He was so pleased to tell me how well the crew dealt with the salutation and curbed the spread of the disease. He mentioned sanitation stations where hand sanitizer was readily available, constant cleaning of the ship and food being handled by staff wearing gloves and other protective garments. No passenger was permitted to serve themselves at the buffets. 

Royal Caribbean International deserves high marks for the action they took to guard the well being of their passengers and crew. The Explorer of the Seas has a capacity (guests and crew) of 3840. Of that, 700 people, twenty percent, had taken ill to varying degrees on the ship. According to exit reports from passengers, they found Royal Caribbean did all they could to keep the population of ill guests and crew quarantined from the well population. Additionally, most said they would cruise again and were happy with the compensation from the cruise line due to the shortened itinerary.

According to CLIA, Cruise Lines International Association, 21.3 million people cruised worldwide in 2013. The CDC reported 7 Norovirus events in the same year affecting 1,238 people. This is less than one percent of the cruise population. Additionally they reported the CDC tracked about 20 million cases of the same virus on land in the US during a one year period. 

Of course no one likes to become ill when traveling. There are precautions you can take if you are concerned about being exposed. Be sure to stock up on your vitamins.You may also want to bring a few items from home to curb side effects from the virus. Ginger products work well to settle one's stomach along with other over-the-counter remedies. Always speak to your doctor first.

If you are curious about the grade the ships have before planning your next cruise, check with the CDC's Green Sheet Report. This document will reveal the name of the ship, date inspected and their score. Any ship scoring under 85 be cleaned again and inspected within 6 weeks. 

So, pack your bags and head for the pier. Bon Voyage

Pre and Post Storm Travel

Travel is a way of life, whether pleasure or business. Unfortunately Mother Nature doesn't always cooperate with our plans.

Some plans are easier to change than others. The days before, during and after a major storm can really test your patience and the strength of your planning. You most likely sit hours by the computer/smart phone looking at your weather app, listening to the radio or watching breaking weather announcements on television. You wonder, "will I be able to travel and what if I can't?"

Sometimes weather interruptions are only regional and will have no effect on your plans. However, if your flight originates or ends in an airport or region having weather issues, your plans may be delayed or canceled. Many of the airlines will now send you a text message if your flight is impacted. Be sure your airline has your mobile number when you make your reservation for this service.

If cancellations are announced by your air carrier, you will be permitted to cancel your flights or change your dates of travel without penalty. If you must travel, the changes to a new flight can be a bit tough to reset, but let your travel agent help you with that. Your agent can view all of the new open flights very quickly through their computer system which has direct access to the airline inventory. If you have planned your travel on your own, you may be able to reschedule your flights via the airline's website. The airlines will work to help you the best they can, but keep in mind, many others have been bumped from flights and there is a finite amount of seats on every flight for each scheduled route.  Also, storm interruptions are considered force majeure, an event or situation out of reasonable control. Put simply, the airlines are not responsible for subsidizing meals or accommodations if you are stuck at the airport away from home. Do not expect them to help you with anything other than rescheduling your flight.

Days directly before and after a major storm can become a nightmare at the airport. Passengers with a reservation on a flight which is expected to be canceled may change their plans to leave a day or two prior to the storm or days immediately after the storm. The airports are going to be serving a high volume of travelers. Lines will be long! Be properly prepared. If you are able to effect an online check-in with your carrier, this will get you into the baggage check line faster, even if you cannot print out the boarding pass. The lines for TSA security checks will also be longer. Have your passport and boarding pass out before you reach the security check point. Don't waste time looking for everything as you are called to be checked. Instead of getting to the airport  2 - 2-1/2 hours prior to your flight, add a half hour. If you get through the lines quickly, sit back, relax with a beverage and a good book. You may want to have some extra items with you in your carry-on to get you through a long wait like toothpaste/toothbrush, contact lens solution if you wear lenses, extra dose of medicines you need and even a change of clothes.

Another scenario, you have a connecting flight from your international destination to your home/gateway airport. You can leave the destination to your first connecting airport, but not to your home airport immediately. If you can find a hotel near the first domestic airport the best option is to leave your destination on your scheduled flight. Your chances of getting home sooner rather than later are greatly increased since you will have more flight options to reach your home airport. 

Most hotels will relax their cancellation policies and penalties if you are unable to arrive on time. They may have travelers also stuck at their hotel who need to remain in their rooms if they are in a region affected by the weather. When traveling outside the affected region, the hotel still may assess a small penalty since they held the reservation in good faith for you and did not open that room to another guest. Just remember to advise the hotel of your situation.  If you are prevented from leaving a destination, the hotel will more often that not try to offer the room you are in at the same nightly rate. If they cannot keep the room open for you, their staff will usually help relocate you nearby or close to the airport. Again, in a situation like this, contact your travel agent. They will also be able to help you either keep your reservation at your hotel or help you with making new arrangements.

One international resort with which I work closely often releases a storm statement. They reassure their guests detained at in the destination continued services at a greatly reduced rate until they can depart on their flight. They also offer guests expected to arrive, but cannot, the ability to reschedule their vacation within the same calendar year without penalty. Unfortunately there are resorts/hotels which do not follow suit or will charge a small penalty for cancellation. Always check the cancellation policies ahead of time.

Cruise lines are a bit more difficult. Since cruises depart on an unyielding schedule, the cancellation policies are much stricter. Unless the cruise line needs to cancel the entire cruise due to weather conditions at sea, your weather woes will not change their penalty policies. However, many cruise lines will see you get to the next closest port if your cruise sails without you if you have made your air reservations through the cruise line. This will depend upon the cruise line, conditions for delay and cruise ports on itinerary.

The best way to be sure you keep your money in your pocket while traveling is protecting yourself with a good travel insurance policy. Read the policy carefully though. In cases, such as the cruise lines, the policies may not refund your money in full. You might only get a partial refund or a credit for another cruise if you purchase the cruise line policy. Your airfare might not even be addressed at all.

When purchasing a travel insurance policy, it is highly recommended to buy an independent travel policy. Be sure to read the coverages. Many will also help you recover funds for travel delays as well as cancellation. Keep all of your receipts for expenses incurred during your delay if you plan on making a claim to your insurance company. You will also need proof of cancellation or delay from the airline.  Consider the travel insurance as part of your travel investment. We never expect bad things to happen like blizzards, hurricanes or bellowing volcanoes to put a wrench in our plans, but weather phenomena rears it's ugly head when we least expect.

Most importantly, when storm delays happen, please, bring your patience with you. Everyone is experiencing the same delay as you. They may be going on vacation, visiting a sick loved one or closing an important business deal. The staff trying to help you is usually doing all they can. With the overflow of people staff  will be overwhelmed too. They can't open the airports, clean the runways, or fly the plane. The nicer you are to them, the nicer they will be to you. Just smile and let them know you know they are trying to help. 

Hopefully you will never experience a long weather or emergency delay. If you do,please try to stay calm. It will make the inconvenience a little easier to bear for you and all around you. 

Happiness of a Travel Specialist

It is often said, if you are happy with your profession, you chose wisely. Funny thing is, the travel profession chose me. Some would say it was kismet, fate. 

There are strange perceptions about the travel industry and being a travel consultant. Mostly I hear how lucky I am that I get to travel all over for free anytime I want. Well, not exactly true. Yes, there are invitations to travel for learning experiences, but sadly they are not free. However it gives me the ability to share the experiences with my clients. 

The other day while in NY at the USA Today office for interviews, a colleague and I were talking about the good, bad and ugly of our profession. We both agreed the good far outweighed the other to options for us. This profession gives us the opportunity to share our love for travel and open the world to others who want the happiness travel provides. 

From USA Today NY Midtown Office

One of the best parts of this business is sharing knowledge of wonderful destinations, cultures, history, people and more. I get excited with each new request, no matter the request. It could be a short beach style vacation or an extended journey to the ends of the earth. Just knowing, in the end, my clients will have the travel experience they want is my satisfaction. 

Mostly, it is the thank you at the end of the journey or the picture sent during the vacation that says it all. When I see the smiling faces or a beautiful view taken during an excursion, it is confirmation of a job well done and a promise kept to my clients. Very few professionals get to have that type of satisfaction from their work.

View from Pucon, Chile

Of course as a travel consultant, bad days do happen. Airlines are delayed or cruises canceled because of weather. There is a rush to try to make other arrangements to 'save the day.' Sometimes changes are possible, but sometimes Mother Nature gets her way. 

One such story happened this week. I received a call from a friend who is a concierge at the Hudson Hotel in New York. He explained they had a lovely couple from Australia as guests. Unfortunately due to a situation in the Galapagos, their trip was canceled. They did not want to stay an extra 8 days in New York, but wanted a warm Caribbean beach vacation where they could dive as well. Oh, did I mention this was December 23rd and they wanted to travel December 27th? 

The search began! Trying to coordinate a new flight out of the NY area and an available resort, still affordable, a real challenge. Not to mention, getting them back in time to Miami for their next flight the following week.  I could not let this couple down. By the end of the day a room at a luxury adults only hotel was cleared from the waitlist and one of the last available flights out of New York was secured. They are all set to go. A few extra hours after 'office hours' were needed to get everything set, but in the end, it is the result that counts. Yara and Justin are very happy and their photo they sent last night, says it all. 

Travel Happiness - Yara and Justin

To my past and current clients, I want to say thank you for your business and all of the thanks and pictures over the year. On to next year with more wonderful journeys to plan and more pictures to come.

Travel Professional Continuing Education

About a month ago a disparaging editorial was published in Woman's Day about travel consultants. Since the article was posted, the editorial staff at Woman's Day has apologized for not scrutinizing the article for the inaccuracies and an interview with woman who has not been active in the travel business for years. 

One of the many inaccurate points of the article was travel consultants are not knowledgeable about destinations and only 'push' vacations that have an incentive back to the agent. Many consultants are knowledgeable and only recommend the travel most befitting their travelers. If we didn't, we would not have repeat clientele or referrals.  

Like other professionals, we have access to continuing education both through seminars series and travel opportunities. While we cannot constantly travel, a good travel advisor should try to take at least one or two travel opportunities if possible each year.  The opportunities keep our knowledge sharp and ties with our suppliers current. This is the information we need to remain at the top of the travel industry to service you, our clients, the best.

I was asked recently to contribute to one of our travel forums about the importance of continuing education through travel sponsored by our travel partners (tourism boards, hoteliers, cruise lines and suppliers). I would like to share portions the article published today with you, my friends and clients.

   

The Importance of Continuing Education 
 Adrienne Sasson, Rubinsohn Travel, Tripologist since 2007

As a travel advisor for 16 years, I always stress the importance of continuing education. The world of travel is always changing and we must stay current to plan the best experiences for our clients. 

I was invited this year to Indaba in South Africa with the South African Tourism Board. Having planned the destination for clients it was finally my turn to visit.

We began in Durban, with a day full of seminars which included Indaba, South Africa's travel trade show. Both the seminars and trade show provided invaluable information and networking with preferred suppliers.excitement for South Africa and over 4000 photos. My clients are excited to hear about the trip and see the photos... Though we cannot get to every destination we desire, when the opportunity is right, don't pass it by. A small investment in education can make the difference for both the travel consultant and the client.  

Following a tour of the Rovos Rail and an evening on the Blue Train, I can knowledgeably recommend rail as a luxury travel choice for South Africa. From Durban, we moved through Cape Town, Kruger National Park, Johannesburg and Soweto. My Twitter and Facebook following along.

A short flight to Mpumalanga began the safari experience, number one on my bucket list. Home for the next three days was Lions Sands in Sabi Sands. With rangers and trackers in open jeeps, we set off for the first safari as sunset fell upon the bush. Imagine telling me telling my clients about looking over the bush from a tree top suite, having cocktails. 

Johannesburg was next. The most unexpected experience was Soweto. The history and rebirth of a nation came alive after visiting Mandela House and the Hector Pieterson Museum. 

One of my favorite parts of travel is driving through local areas and observing daily life. Here the rural roadsides were dotted with impromptu markets for housewares, food and curbside barbershops. These special insights are like precious gems.

Twelve days went by quickly. Reluctantly I boarded the flight with renewed